Last updated: 3 February 2025

1. Scope and Acceptance of Terms

These Terms and Conditions of Sale govern the online sale of books and other products available on pegahealth.eu and P3gaHEalth.com shop (the “Website”), owned and operated by P3gaHealth, a subsidiary of Pingida LLC  (“we”, “us”, “our”). By placing an order on our Website, the customer (“you”, “your”) agrees to be bound by these Terms and Conditions without reservation.

2. Products and Availability

All products displayed on the Website are subject to availability. We reserve the right to modify or discontinue products at any time without prior notice. Product descriptions and prices are provided as accurately as possible; however, errors or inaccuracies may occur.

3. Pricing and Payment
• Prices are listed in € or USD, inclusive of applicable VAT (if applicable).
• Shipping fees are calculated at checkout based on your location.
• Payments must be made at the time of order via the payment methods accepted on the Website.
• We use secure payment processing services, and we do not store any payment details.
• We ship the products as soon as the payment is secured.

4. Order Confirmation and Processing
• Upon completing an order, you will receive a confirmation email with order details.
• Orders are processed within 2 business days, excluding weekends and public holidays.
• We reserve the right to refuse or cancel an order in case of payment issues, suspected fraud, or violation of these Terms.

5. Shipping and Delivery
• We deliver worldwide (except where restrictions apply).
• Estimated delivery times vary depending on the shipping method and destination.
• We are not responsible for delays caused by carriers, customs, or force majeure events.

6. Returns, Refunds, and Cancellations
• Books and Digital Products: Due to their nature, books and digital items (eBooks, PDFs, audiobooks) are non-refundable unless defective.
• Physical Products: You may return unused products in their original condition within 7 days of receipt. Shipping costs for returns are at your expense unless the product is defective.
• To initiate a return, please contact us at support [at] pegahealth.eu

7. Intellectual Property

All content on the Website, including text, images, logos, and product descriptions, ans the content of the books, the courses and all our audio and video material is the property of P3gaHealth and is protected by intellectual property laws. Any unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

We are not liable for indirect or incidental damages resulting from the use of our products. Any claims related to product defects or non-conformity must be reported within a reasonable timeframe.

9. Data Protection and Privacy

Your personal data is collected for order processing and customer service purposes in compliance with our Privacy Policy. We do not share your information with third parties except as required for order fulfillment.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Delaware. In case of disputes, we encourage amicable resolution first. If no agreement is reached, disputes will be subject to the jurisdiction of the courts of Delaware.

11. Contact Information

For any inquiries or support, please contact us at:
📧 Email: support [at] pegahealth.eu